WARRANTY
If
a Piel Frama product has any elaboration mistake,
we will send a new one in perfect conditions without
any cost.
SECURITY
IN YOUR PURCHASE
According
to the Organic Law 15/1999 dated 13 December concerning
the Protection of Personal Character Data (LOPDP), we
inform you that by filling in the order blank, your
personal data will remain registered and treated in
the automated records of Piel Frama.
The
main intention of above records is to keep the contractual
relationship with our customers, to facilitate the orders
procedure, such as the delivery of advertising concerning
the products and services commercialized by Piel Frama.
We will only ask you for the necessary data which concerns
to the required service and only be used for this purpose.
Piel
Frama assures the confidentiality of all given data
and guarantees that, in any case, these will be forwarded
for any other use without the previous and express consent
of our customers.
You
are anytime in your right to have access, cancel or
modify them at
customerservice@pielframa.com or at Pielframa –
Fuente San Francisco, s/n – Polígono Industrial
La Piel – 11600 Ubrique (Cádiz) Spain
Piel
Frama online shopping is registered at the site’s
identification authorities so that your navigator confirms
the identity of Piel Frama’s Online shop before
any transmission is sent. Using the following technology
•
Our site’s identity is automatically confirmed
before any transmission of the requested customers information
to complete an Online order.
•
Your data reach the desired target or your navigator
notifies you (before sending any personal information)
that the site might not be secure and should be eluded.
It
is our compromise to follow the norms indicated by the
legislations about personal data protection, specially
those related to the information rights, access, modification
and data cancellation.
SECURITY
IN THE TECHNOLOGY
Our
software security server SSL (Secure Socket Layer) is
the standard used in Internet and is placed among the
best current software for commercial transactions. This
system encrypts all your personal information, including
your credit card data, name and even your address so
that it is impossible to read the data while they are
transferred through the net.
An
icon showing a key or a locked padlock will appear at
the bottom edge of most navigators to indicate you that
the SSL security is activated. By clicking on this icon
the certificate associated with the security connection
will appear. This certificate guarantees the destiny’s
computer’s identity where data are being sent.
Likewise, when working under a secure server, the URL
starts with https: instead of the usual http:
The
independent audit company VeriSign certifies the security
of our site.


Besides,
for credit card payments at Piel Frama we also count
with the secure serves of Banesto, which have a second
encrypted level.

If
you are still concerned about the information privacy
of your credit card info or your navigator does not
support these security characteristics, please keep
in touch with us and we will give you a solution. To
contact us you could use different ways
Offices:
Piel Frama
Avda. Fuente San Francisco, s/n
Polígono Industrial La Piel
11600 Ubrique (Cádiz) Spain
Telephone:
+ 34 956 461255
Fax
+ 34 956 461392
e-mail:
customerservice@pielframa.com
/ info@pielframa.com
SECURITY
IN THE COOKIES
The “cookies” are those only text small
files that allow Piel Frama to make easier the process
of customers’ purchases. The cookies do not contain
any personal information and most of the navigators
do automatically accept cookies.